March 4, 2012

EMS Philippines Contact Numbers

This is a compilation of contact numbers that you can use to reach EMS Philippines Office:

02 - 854 - 5148
02 - 854 - 5257
02 - 854 - 4621
02 - 854 - 3580

Fax:
02 - 854 - 4621

E-mail:
ems.cs@philpost.gov.ph
ph.ems.cs@gmail.com
emso.philpost@gmail.com

Business Address:
Central Mail Exchange Center, Philippine Postal Corporation, Domestic Road, 1300 Pasay City Metro Manila, Philippines

Office Hours:
Mondays - Fridays
9:00AM - 5:00PM

Check EMS shipping rates here.


330 comments:

«Oldest   ‹Older   1 – 200 of 330   Newer›   Newest»
Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:10 AM

Your package was held in customs last Oct 23

Zaldy said...
October 25, 2012 at 1:10 AM

Good day. I am going to a study visit in Japan tomorrow, please help me track my documents and visa EF 532511070JP. Please reply immediately.I need to know the status of this, please help me po.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:10 AM

It's already provided in the post. [Backread]

Kay said...
October 25, 2012 at 1:10 AM

This is not a complaint thread. I'll be deleting this post as this is unnecessary. If you have complaints po, ideretso niyo sa EMS since hindi naman nila blog 'to. Also, avoid duplicate post.

Thank you. - Admin

~I'm not an employee of EMS.

Kay said...
October 25, 2012 at 1:10 AM

ang bagal naman po ng sistema natin dyan pano po yayaman ang pinas kung lagi ganyan... marami ang madidismya dahil sa puro matagal bago dumating sa paparatingan..

Kay said...
October 25, 2012 at 1:10 AM

This is not a complaint thread. I'll be deleting this post as this is unnecessary. If you have complaints po, ideretso niyo sa EMS since hindi naman nila blog 'to. Also, avoid duplicate post.

Thank you. - Admin

~I'm not an employee of EMS.

Zyra Dagangon said...
October 25, 2012 at 1:10 AM

Thnx po, may i have their email add. So that i can send them immediately.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

If you can't give them a call, e-mail them. They do reply thru e-mail naman. Sabihin mo na 2 weeks na yan at irarush nila yan. Haluaan mo ng unting drama. But let me tell you, pag alam naman nila na matagal na yan no need for further explanation. Ipaparelease yan nila agad but it doesn't mean na walang tax. Always set your expectation that there might be.

Zyra Dagangon said...
October 25, 2012 at 1:11 AM

EE661812389TW

Zyra Dagangon said...
October 25, 2012 at 1:11 AM

Hi Mr. Lee hope you could help me find my item, it was sent last Oct. 4, 2012 from Taiwan now it's already two weeks ago, and there is no items arrive here nor update for the status. :( Im so worried for this because we really need those items.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

Do you have a tracking number?

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

I omit some words in your comment. Also, instead of YOU, I changed it to EMS. I'm not an employee of EMS but let me help you. Your item was handed over to customs since October 6. I f I were you, give them a call and request release of your package.

Zyra Dagangon said...
October 25, 2012 at 1:11 AM

Just want to know the status of this item, here's the ref# Way bill: EE661812389TW it was just sent last Oct. 4, 2012 and until now there is no update and feed back from EMS.

gina medillo said...
October 25, 2012 at 1:11 AM

pki nman po kc kung meron n khit punthan nlang namin s pasay

gina medillo said...
October 25, 2012 at 1:11 AM

pls naman po importante kc yun

gina medillo said...
October 25, 2012 at 1:11 AM

gud am pki follow up nman ung package q galing japan nung sunday p po pindala wla p dn d2 s san mateo tnx

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

Gaano na katagal ung item mo naka-pend?

Justin Cruz-Ortega said...
October 25, 2012 at 1:11 AM

bUSET BKT HNDI KO MAKONTACT UNG EMS PHIL.? HAIZ.. SANA MATULUNGAN MO KO BRO. UNG ITEM KO NAN DTO NA SA PINAS. KASO DKO ALAM KUNG PANO GAGAWIN KO PARA MAKUHA.. HELP ME! THANKS!

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

There's no such 'EMS branch'. EMS is a shipping method available to any PhilPost branch nationwide.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

It will be forwarded sa PhilPost branch near your place. If you want na mabilis marelease yan, call them.

beyond said...
October 25, 2012 at 1:11 AM

Thanks for the info, may i know if do you have EMS branch here in quezon city?

Chembubear Bejar said...
October 25, 2012 at 1:11 AM

Hello po.. I hope you could help me,, taga pampanga pa po ako and according sa tracking nasa customs na xa.. so papano po un? it has been 4 days since dumating,, do i need to get it there?

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

It depends what shipping method you prefer. If EMS, 3-7 days but since it's more fun in the Philippines. Expect the unexpected.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

Item arrived here in the Philippines as of yesterday.

Beyond said...
October 25, 2012 at 1:11 AM

may i ask if how many days makakarating sa japan kung mag papadala kami. Thanks!

kristine bultron said...
October 25, 2012 at 1:11 AM

good morning.. can you help me to check the status of EG205077642JP. destination country is PHILIPPINES.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

It depends. You'll know once you go there.

Sarah Abigail Salvador said...
October 25, 2012 at 1:11 AM

den i have 2 pay pa ung tax? tnx po

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

If you are located in Manila, Yes. With or without claim notice, you may drop by in CMEC Pasay anytime.

Sarah Abigail Salvador said...
October 25, 2012 at 1:11 AM

kelangan pa po kya i pick up sa customs ung item?

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

You should have contacted EMS na and request release of the item. It's been a month. Hindi pwedeng hindi nila irerelease ora mismo ung package.

Sarah Abigail Salvador said...
October 25, 2012 at 1:11 AM

pa help nmn po regarding sa package.. dis is the tracking # EE 129 261 654 CA.. nsa customs na daw pro nung sept 18 pa.. more than 1 month na po yan.. nag wworry na po ako.. tnx po

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

Not a problem :]

jheru said...
October 25, 2012 at 1:11 AM

meaning naipdala nmn sa japan? kala ko po kasi and2 pa rin sa pinas un package.. kaya sobra akong worried.. tyvm sir.. :)

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

Advise her to contact Japan Post. Naput on hold ng Japan customs ung package

jheru said...
October 25, 2012 at 1:11 AM

eto po pla yun tracking no EE 302 715 842 PH tnx in advance

jheru said...
October 25, 2012 at 1:11 AM

nagsend po ako ng package sa sister ko s japan last october 10, pero until now di nia p rin nrereceive.. express po un... anu po kaya ang problem? phelp nmn po

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

Just go to any PhilPost branch near your place.

Caroline Kabigting Marquez said...
October 25, 2012 at 1:11 AM

how can we send tru EMS...? is there an EMS everywhere in the country?

phuza said...
October 25, 2012 at 1:11 AM

thanks.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

Kindly call EMS directly.

phuza said...
October 25, 2012 at 1:11 AM

please help me. door to door po b yan o ako ung pipick up?saan?please

Phuza said...
October 25, 2012 at 1:11 AM

Hi here's my USPS Tracking number EC694817485US From US bound to Philippines. May I know the status and where is the location ?it is in Quezon City ? What address did they send it.?I need your help.. please


Thank you.

Erwin said...
October 25, 2012 at 1:11 AM

Hayyy napaka bagal mag despatch ng ems manila,,, grabe ah

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:11 AM

http://tracking.post.japanpost.jp/service/singleSearch.do?searchKind=S004&locale=en&reqCodeNo1=EF636334333JP&x=24&y=5

Alvin Eustaquio said...
October 25, 2012 at 1:11 AM

Hi Good morning!
would like to request delivery status for ref no. EF636334333JP.
bound to Phil.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:12 AM

Held in customs Oct 15, 2012 11:59AM

LUI said...
October 25, 2012 at 1:12 AM

hi! can you help me to check the status of EJ079318380JP DESTINATION COUNTRY IS PHILIPPINES.

stella leonardo said...
October 25, 2012 at 1:12 AM

Sa tracking ang sabi sa france pero sa spain ko pinadala hinde ko alang sa Philpost kung papano nila pinadala ang sabi sa email walang dunating please pacheck naman ok Thank you

jan said...
October 25, 2012 at 1:12 AM

Los Angeles california

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:12 AM

Why is the destination country I'm seeing in PhilPost web tracking is France? Is it just me? Try to call PhilPost for clarification instead.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:12 AM

What is the destination country?

stella leonardo said...
October 25, 2012 at 1:12 AM

I have send a 2 box of package on Aug.17,2012 to spain .How come yong isang box hinde na karating pero parehong date ang pinagdahan yong tracking number ay CP 101 706 866 PH yang yong tracking number hinde na karating ,Please lang tell me kung saan napunta yong box kasi pina chech po ng ano ng kapitad ko sa spain hinde daw ito na karating sa spain .I made a phone call to miss beth pero walang restponed . hang kailan ako mag hintay .

jan said...
October 25, 2012 at 1:12 AM

Gud PM! May i know the status of EE 500 468 928 PH, kindly email me jannett@dli.ph

Phuza said...
October 25, 2012 at 1:12 AM

Hi please help me. What is the status?

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:12 AM

Kindly contact USPS. It's already in US. Held in customs.

Phuza said...
October 25, 2012 at 1:12 AM

yes going to US

Phuza said...
October 25, 2012 at 1:12 AM

yes going to us

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:12 AM

Going to US?

Phuza said...
October 25, 2012 at 1:12 AM

Hi Please let me know the status here's the tracking number EE 500 590 805 PH please email me phuza_forever@yahoo.com


Thanks
phuza

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:12 AM

Email or call them.

Jhun Fule said...
October 25, 2012 at 1:12 AM

Hi... please help me track my package, tracking number is EE859738597CN, as per update from ems.com.cn the package is with Phil. custom as of 9-19-12. What is the next thing to do? how can i follow up?

Jhun Fule said...
October 25, 2012 at 1:12 AM

Please help me trace my package, tracking number is EE859738597CN,
As per ems.com.cn update, it is with Phil. custom as of Sept. 19, 2012. What should i do next?

fhern said...
October 25, 2012 at 1:12 AM

grabe nmn kyo bayad ang deliver s inyo oct.19 2012 pa pinadala skin sept 8 na wala pa ung papers n pinadala skin anng klase nmn kyo... hirap nyo pang makontak s phone.....

zack said...
October 25, 2012 at 1:12 AM

pwede po ba direct na puntahan ung EMS pasay office kung di nmn pla kya i deliver quezon citi lng. sept 21 pa dumating ng pinas hnggng ngaun di pa deliver. . .

Louie said...
October 25, 2012 at 1:12 AM

Thank You for the info! I have already sent them an email requesting for my parcel's release. Regards!

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:12 AM

Waaa it's been a month na. May mga ganito pa lang case na lumalagpas ng 1 month. Anyway, I advised you email them: mpo.cs@philpost.gov.ph or ph.mpo.cs@gmail.com, much better if you use the two email addresses so they won't miss your e-mail. Reiterate to them na 1 month na halos yang parcel na yan. You can demand na irelease na yan.

Louie said...
October 25, 2012 at 1:12 AM

Hi,
I would like to seek your help regarding my parcel from the USA. I tracked it with USPS and it shows that it was processed through the Sort Facility last Sept. 4 and was with Customs since Sept. 10, 2012. I have followed it up at our Post Office here in Baguio City but to no avail. Here's the tracking no. CF001062995US. Thank you so much for the assistance you can extend to me.
Regards,
Louie

JUAN said...
October 25, 2012 at 1:12 AM

hi,


is there any chance you could help me to follow up my concern. As you've said I should receive it by now because it is a International Priority Mail. I'm happy to pay any taxes as long as my package will release.Many thanks!

yheyhen said...
October 25, 2012 at 1:13 AM

yes... but how come they're still on hold????? how long does it take before i get them???? where can i claim it? im leaving soon and i need to have that package before i leave! please!

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:13 AM

AFAIK, you should have received it already. Priority Mail International should only take around 2 weeks. Better call them na. Just to set your expectation, mahirap makaget through sa line nila so patience is a must.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:13 AM

Package was held in customs on Sept 27, 2012.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:13 AM

This is based on the formula na customs are always using to compute tax on my parcels. Anyway, I came up with PHP1146.72 total tax. Remember, the tax might be lower or higher than that.

ZOmilo Dy said...
October 25, 2012 at 1:13 AM

May I know the status of my package, tracking EG192928131JP, when will it be delivered? I already advised my sister-in-law not to use EMS because of poor service and "vanishing" parcels, but still she used it because she trusts Japan EMS.....

JUAN said...
October 25, 2012 at 1:13 AM



Dear Sir/Madam,
Good day!
Would you please let me know what is the status of our package. I looked at the USPS website (USPS tracking number: CJ231479525US) it was customs clearance on the 29 September 2012 at 11:19 am. Please let us know when we are expecting to receive the package and how much the cost we are paying.
Your quick response on this matter is highly appreciated!
Many thanks


Please email at jay_an2ny@yahoo.com

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:13 AM

There's a big chance that you'll pay tax. ^_^ I hope not. Also, give me the total amount that you paid for the item including shipping fee. I'll try to compute. or you can check my other blog post.

http://myguidemaster.blogspot.com/2012/07/compute-customs-tax-fee-philippines.html

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:13 AM

Do you have a tracking number?

Ryan Ching said...
October 25, 2012 at 1:13 AM

Sorry, ok hehe thanks. Btw do you know how they charge the custom duties? is it based on the value of product? or the weight or size? Usually could it range a thousand peso? I bought a nendroid collector item toy. Hope it wont cost that much? Btw you said that once I go there, that's the time I will know if I need to pay tax right? so is there a possibilities that I don't require to pay tax? sorry for many questions. =) thanks

Rosemel Galang said...
October 25, 2012 at 1:13 AM

sir/mam last thurs pa po kasi pinadala ng cousin ko fr. japan ung documents nya we expect at sbi sa japan by sat daw po dito dadating sa pilipinas ..bakit until now wala pa po..??very urgent ko po kc need ung documents ung nakapost namn po na no. nyu e hindi namn pomacontact!salamat po!

anna said...
October 25, 2012 at 1:13 AM

SEPT 10 2012 papuntang USA hanggang ngayon wala pa din ANUBAYAN

anna said...
October 25, 2012 at 1:13 AM

PLEASE I sent this EMS EE306987188PH sept 10. Hanngang ngayon andyan pa din sa inyo!!!

SEPT 10 2012 papuntang USA hanggang ngayon wala pa din ANUBAYAN

-MERGED-

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:13 AM

If you can't give them a call, email them. Reiterate to them na 7 days lang ang EMS. Maiintindihan naman nila yan.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:13 AM

If you are located in Manila, you should pick up your item in Pasay CMEC. You'll know if you need to pay tax once you go there.

Lastly, it's not me who's going to deliver it. :] You can call EMS and request if they can forward the item instead in your post office.

henry de chavez said...
October 25, 2012 at 1:13 AM

hi i want to ask to my packages.sept 20 2012 p sya handed over custom till now d prin narerelease,i tried many times to call ems no one answer.d man lng sila natawag sa receiver kung my bbyaran ba o what happen sa delivery,please help,tracking numbers,,
EE690452087CN,at EE690452073CN thank you

Kenji-ple said...
October 25, 2012 at 1:13 AM

Sana po maasikaso nyo nman po ung mga padala namin Kasi nagbabayad namna kami kaya umaasa din kami na makakarating sa destination ung mga padala namin...august 29 k pa hinulog yun at hanggang nagaun Hindi dumating sa japan anung petsa na ngaun September 13 na..anu yan binuburo nyo jan bagahe namin?..

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:13 AM

Email them. I believe they will just tell you that the item is under examination. If you can provide a tracking number, let me check it for you.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:13 AM

Did the post office provide you a tracking number ba?

Kenji-ple said...
October 25, 2012 at 1:13 AM

Ako ung tumawag kanina...regarding po sa pinadala ko papuntang japan Nung August 29 pa un hanngang ngaun awa ng dios dipa po nkarating sa japan...to takayuki taruki shizuoka omaezaki japan..pakiasikaso nman po..Hindi ung pra kming mga tanga sa kahihintay sa wala!!

EHMIL.FRP said...
October 25, 2012 at 1:13 AM

Haist. Kinocontact ko po kayo kaso walang nsagot :( may Package kme from Japan. Hindi pa din nadating samin. Urgent po un :( Please help me

gina medillo said...
October 25, 2012 at 1:13 AM

bakit po hnd p nkarating ung package ng tita galing japan sept 6 pa un

Apz said...
October 25, 2012 at 1:13 AM

Hay...naku anung nangyarI bkit hanngang ngaun Hindi pa dumating sa Japan pinadala Kung bagahe..august 29 ko pa pinadala un till now dipa dumating?ano ba?nasan na?

Juandelacruz_2007 said...
October 25, 2012 at 1:17 AM

PUTANGINA NYO EMS PHILIPPINES!!! BULOK ANG SERBISYO NYO!!!

Ryan Ching said...
October 25, 2012 at 1:18 AM

Hi, I received an EMS card last Sept. 24. EMS Item no. EM048633320JP Just want to ask if how much would I need to pay? Is there a custom duties charge? how much? When can I get it? Can you just deliver my purchase to the shipping address specified?

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:18 AM

Last Status: Received and awaiting clearance for delivery 09/14/2012


Ang tagal na niyan magdemand ka na irelease na yan. :]

Alaine Sequitin said...
October 25, 2012 at 1:18 AM

EG001584246AU pwede po malaman ano status niyan? at kung na hold sa custom ano dapat gawin

chinkee said...
October 25, 2012 at 1:18 AM

EG001584246AU malolocate mo po ba ito kung ano na status ng package? at kung na hold sa custom ano ang dapat gawin

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

It seems the parcel is still here in PH.

Linda said...
October 25, 2012 at 1:19 AM

help nmn was advised by postoffice docs should be recv. by friday sa US... CA pero till now wla pa din ung docs... its very important for them to rcv it kasi its requirements for our visa and due by end of month.. can we track this docs please... EE303162252PH

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

Yours are also held in customs. Did you email them? They usually reply within 24 hours.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

Dumating parcel mo yesterday here in PH and naheld sa customs.

Mon de Chavez said...
October 25, 2012 at 1:19 AM

i paid 20usd for this parcel. supplier said they sent it sept 20. EX007998436SG

yheyhen said...
October 25, 2012 at 1:19 AM

hi po... may i know the status of my parcel? tracking #
EE690863207CN..... i have tried all other means to contact ems here and abroad but to no avail.... cant get through the lines, either busy or always unattended... im leaving early next week so please help me to get my package in the soonest possible time...

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

Were they able to track the package ba nong pumunta mother mo sa post office? Kung wala pa yan sa Japan, so ang makakapagbigay sayo ng exact location will be EMS Center dito sa Pinas. I strongly advise na tumawag na kayo sa EMS Office since sila makakapag bigay ng exact location ng item. Use the numbers above.

jhoy said...
October 25, 2012 at 1:19 AM

good day follow up ko po yung EMS na pinadala sakin ng pinsan ko from JAPAN last monday pa nya hinulog sakin Ameryjoy T. Robles po name ko.

Vanessa said...
October 25, 2012 at 1:19 AM

Nsa edsa ako ngayon san b mlpt yan? San po mgnda daan?

Aracelli Okazaki said...
October 25, 2012 at 1:19 AM

Galing na poh xa din sa post office ma pinaghulogan nia ng bagahe poh! Ako din poh dto sa japan galing galing din poh ako post office dto pro sabi nla d pa dw na forward dro sa japan ang bagahe.

Vanessa said...
October 25, 2012 at 1:19 AM

Papunta na ako ngyon! May bbbyaran ba alko don?

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

If gusto mo na ipick up, pwede mo naman puntahan na yan sa CMEC Pasay.

Vanessa said...
October 25, 2012 at 1:19 AM

Qc po puntahan ko nalang sa office ng ens today? Or san ba ako dpt pmunta?

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

Ika 7th day na niyan tomorrow sa customs, saan ba location mo?

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

If that's the case, let your mother call na lang EMS here. Baka mahirapan makaget through sa line, you can also email EMS at ems.cs@philpost.gov.ph.

Aracelli Okazaki said...
October 25, 2012 at 1:19 AM

Sir,tumawag na poh dto sa japan na post office...sabi nla sit hnd pa dw na forward dto sa japan ang bagahe ko. Plz help me poh...ang tagal na poh kc nun. Eto pla ang tracking no EE 306 384 046 PH.

Vanessa said...
October 25, 2012 at 1:19 AM

Pls help me, the company said my goods is in the custom pa daw ng ating bansa, bakit po tagal ng release kasi delivery is 5-7 days lng daw e halos mag 2weeks na ako nag aantay:( eto po tracking EE859738711CN...

Aracelli Okazaki said...
October 25, 2012 at 1:19 AM

yan kc bngay ng nanay ko na tracking no! May record poh bah jan sa n u na andto na sa japan ang bagahe!

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

Hi! Does it end with XPH talaga? Anyhow, I was able to get info regarding sa progress ng shipment. Ang last status niya was DISPATCH FROM OUTWARD OFFICE OF EXCHANGE dated September 12, 2012 at 11:26AM. If na hand over to air carrier yan, sa malamang asa Japan na yan. I advise you call Japan Post customer service directly. Andito ung phone numbers:


http://www.post.japanpost.jp/int/question/tel_en.html

Aracelli Okazaki said...
October 25, 2012 at 1:19 AM

Good day! Can u plz help me bou't my package this the tracking no EE 306 384 046 XPH. Pinadala poh ng mother ko papunta dto sa japan nung september 9 pa pro hanggang ngayon hnd pa poh dumarating sa akin ang bagahe. Mag 3 weeks na poh ako nag aantay...pls poh sna tulongan niu poh ako. Slmat poh!

Richard said...
October 25, 2012 at 1:19 AM

Thanks a lot

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

Duplicate inquiry.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

Hi,

Your package already arrived here in the Philippines as of yesterday (09/26/2012 at 1PM). Most probably it's in Pasay CMEC now.

Mildred said...
October 25, 2012 at 1:19 AM

Please check my tracking number is EE111934531TH. from thailand to philippines. badly needed. thanks, Mildred

Mildred said...
October 25, 2012 at 1:19 AM

Please check my tracking number is EE111934531TH. from thailand to philippines. badly needed. thanks, Mildred

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

Kindly check the attached image file.

Richard said...
October 25, 2012 at 1:19 AM

Hi, Please help me trace my package. The tracking number is EE529080953CN. Thanks and regards. Richard

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:19 AM

Let me help you check the status of your item? What's the tracking number?

yheyhe said...
October 25, 2012 at 1:19 AM

hi.... what is the status of my package? sent last sept 8, till now wala pa rin... i have a tracking number...

Marifemyeonggian said...
October 25, 2012 at 1:22 AM

sana naman kung sino ang kumuha ng cellphone magising kna mas mapapatawad ka pa ng dyos kung isasauli mo yan kaysa habang buhay kang kakarmahin my cp number jan ng mama ko na pwede mo tawagan pwede nyo rin aq email marifemyeonggian@yahoo.com maawa naman kayo nagbayad ako ng malaking halaga dito just to make sure na makarating sa family q,,grabe kayo wala kayong puso,di na kayo natakot sa diyos.

Marifemyeonggian said...
October 25, 2012 at 1:22 AM

Andto kasi ako sa korea kaya hirap ako mkipag communicate sa kanila kaya parents ko gumagawa ng paraan,nakailang tawag na sila pero di naman sinasagot this coming monday tawagan ulit nila,hindi na pwede yang ginagawa ng mga custom wala silang karapatan na pakialaman ang di nila pagmamay ari,kapal ng mukha nila! Di na sila makapalag dhil buking na sila,my nakalagay dun sa loob ng box letter na gawa ng korea patunay na kompleto yung mga gamit na nandun sa loob ng box! grabe pinaghirapan ko napunta pa sa mga magnanakaw.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:22 AM

I never knew that this sort of thing was truly happening in reality. BTW, Did you insure your package? It's your right to get compensation for an opened package. Kung ako yan, ginera ko na ang customs.

Marifemyeonggian said...
October 25, 2012 at 1:22 AM

Grbe po kau,ngpadala po ako ng package from korea.pgdating sa bhay wla ng laman na cellphone at relo my gana pa kayong ngbigay ng box dapat di nyo nlang bnigay un,dna kau naawa.masakit din sa amin na nghihirap kmi mag ibang bansa para lang m pasaya pamilya namin.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:30 AM

I'm not a representative of EMS. Call them to get assistance.

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:30 AM

I'm not a representative of EMS. Call them to get assistance.

Ginalyn Matillano said...
October 25, 2012 at 1:30 AM

ung package ko manggagaling ng israel bkt wl pa hnggang ngaun...anu n nangyayari s package ko...

Ginalyn Matillano said...
October 25, 2012 at 1:30 AM

bkt hngng ngaun nd pa n received ung package ko nun may 9 2012 kp pinadala un samantlng dpt 3-7 days lng un bkt hngng ngaun nd pa dumarating package ko...

Lee Jae Hyuk (이재혁) said...
October 25, 2012 at 1:31 AM

02 - 854 - 4621 That's the best number I'm using to call them.

jean said...
October 25, 2012 at 1:31 AM

ang hirap naman ninyo macontact, since morning pa.Gusto ko magfollow up about tracking nyo.anu bang number ang pinakamadaling tawagan..

kakarl said...
October 25, 2012 at 10:26 PM

my contact po ba kayo ng POSTMAIL po ata yun. kelangan po kasi yung visa ng ate ko wala pa ngaun alis nya mgfa 6 nasaknya lang po yung copy

kakarl said...
October 25, 2012 at 10:30 PM

reply naman

kebong said...
October 26, 2012 at 1:53 PM

hey moderator, any idea on how to track a package sent via USPS from NA to PH?

Swanlake Morales said...
October 29, 2012 at 5:13 AM

pwde g pong pki tulungan nyo na ma trace kung asn n ung ipinadla kong package non pa pong Septermber 14,sabi po s track and trace e anjan n since October 6,...wla nmn pong notice n natatanggap ang mga anak ko kung papano ma claim ung package.
Bakit po ganyan jan s mga ahensya ng mga tga post office,marami ang di mpagkatiwalaan.dahil pag s hindi mkarating ang padala,e hihingan k nmn ng npakamahal n tax kuno!!??na wla nmng recbo!!pki ayos nmn po ang serbisyo,dahil po ang perang ibinabayad nmin s padala e dugo at pawis ang puhunan,my maipadala lng sa mga mhal nmin n tulad nyo n tao rin n nangangailangan.

jamoyz said...
January 30, 2013 at 9:07 AM

Hi po.. ito po status ng tracking ko

1/21/2013 4:43:31 PM Enroute to delivery office, , PHILIPPINES

1/19/2013 11:35:07 AM Turn-over item to next office, , PHILIPPINES

1/19/2013 9:34:23 AM Receive at country of destination, , PHILIPPINES

1/18/2013 6:20:00 AM Dispatch to country of destination, , SINGAPORE



Mula ng jan. 21 di na po gumalaw anu po kaya magandang gawin? bumili po kasi ako ng tablet online. Pupuntahan ko na po ba sa post office? taga iloilo po ako.

Lee Jae Hyuk (이재혁) said...
January 30, 2013 at 9:47 AM

Wait for the confirmation from your post office. Enroute to delivery office means it is being delivered to the local post office in your place na. It's either a courier will deliver it at your doorstep or they will request you to pick it up.

jamoyz said...
January 30, 2013 at 9:58 AM

Salamat po sa pagsagot.. =)
Usually po ilang days po yan? Kasi Jan. 21 po yang status na yan. Tsaka pahabol lang po panu po magcalculate nang babayaran kong tax? ng sa ganon makapaghanda ako ng pera ang total po lahat2x ng item ko is 160$ kasama na po dyan ang delivery. Pero sa tingin ko send as gift po yun nilagay ng seller ewan ko kung effective pa po yan para medyo makaiwas sa tax.. Thanks!!!

reinalyn said...
January 30, 2013 at 7:39 PM

hello goodmorning po.i've been tracking my parcel since pinadala ko yun (january 16,2013).EE108531872MO po tracking #.10 days "held by custom".tapos ang huling status unsuccesful delivery pa...is it possible na puntahan at itanong sa malapit na post office yun pinadala ko?

Lee Jae Hyuk (이재혁) said...
January 31, 2013 at 2:06 AM

Yes

Lee Jae Hyuk (이재혁) said...
January 31, 2013 at 2:09 AM

MUkha namang walang tax ung parcel mo kasi na iforward naman agad. But just in case, check this guide na lang on how to compute tax: http://www.starrguide.com/2012/07/compute-customs-tax-fee-philippines.html

Alvin said...
February 1, 2013 at 12:16 AM

@e29f12a64c9d4d7cedbd2081452faa87:disqus, ganyan din status ko ei. Anu bang susunod after nyan?

Alvin said...
February 1, 2013 at 12:19 AM

@a0a9fb8cf4ab700760f166a01fab3ab1:disqus, ang alam ko ung nahold ng custom ang pupunatahan mo muna ung local post kung saan ka nagpadala then ask mo cla.

Alvin said...
February 1, 2013 at 12:23 AM

parehas tau. ako nga jan 7 pa ako. hangang ngayun wala pa din. nagtry akong tawagan ung courier ko then sabi nla ang icontact ko daw ung philpost. then unta ako sa local post then svi nla hintayin ko lang daw. eh nung jan 16 pa enroute to delivery office yung status ko until now ala pa din update. Yung local post nga pala na pinuntahan ko nagbgay ng number ng pede kong twagan pag natawagan ko to 028540084 laging no answer or busy ung line.

Alvin said...
February 1, 2013 at 12:26 AM

http://postimage.org/image/5wh8b9d29/ yan pala ung status ko.

Dylan said...
February 3, 2013 at 10:31 PM

Hello! A friend sent me a package from Korea last January 29th and it has been "handed over to customs" on January 31st. The tracking number is EM166886597KR. It's just coffee mix so I'm really thinking if I should still get it due to the unreasonably high tax people seem to be paying. :(

Lee Jae Hyuk (이재혁) said...
February 4, 2013 at 4:01 AM

Why not get it? Did you already receive a notice from customs?

aine said...
February 4, 2013 at 7:44 AM

Good PM. I am expecting a package with this tracking number - EM171521625KR. It was sent 23rd of January and the last status 24th January- handed over to customs. Pabalik-balik na ako sa office dito samin wala padin, natawagan ko na sa main sa pasay ang sabi lang nag bigay na sila ng advise sa customs na ipasa dito sa baguio. pero wala padin, bakit ganun? nataxan na nga e tapos idedelay pa at ippasa sa customs? at wala man lang notice e may number nman ang addressee sa package!!!! grabe sila.

Lee Jae Hyuk (이재혁) said...
February 4, 2013 at 8:32 AM

I checked the tracking number asa customs pa yan. Pag sinabi ng rep nila na meron ng tax dapat naiforward na yan the next day. Nakailang tawag ka na? Spam them. Tell them kung nakailang tawag ka na at madadaliin yan.

Gream said...
February 4, 2013 at 11:42 AM

sa akin bat ilang weeks na hindi pa nadedeliver? ito nga pla tracking number ko. RC085281539HK.

Gream said...
February 4, 2013 at 11:45 AM

waahh pa check nga din yung akin kc sa akin ilang weeks ng asa philippines pero ndi pa nadedeliver RC085281539HK

aine said...
February 5, 2013 at 2:05 AM

for almost 8 to 10 days po grabe sir, I've been calling them. Ang hirap pamandin pumasok sa linya nila.

aine said...
February 5, 2013 at 2:07 AM

Is it advisable na lapitan ko po post master dito sa baguio? kasi walang ginagawa mga staff dito ng ems. they don't even bother to call at the main.

toneth said...
February 5, 2013 at 9:33 PM

GUD MURNING! PLSS . kindly check my ems pinadeliver ko LAST F JANUARY 31, 2013 to ALSAROOG DISTRICT ,AL AIN U.A.E P.OBOX. 1333.. tRACKING NO. EE 503 603 715 PH...

Ross said...
February 6, 2013 at 6:19 PM

Hello Sir. Down yata ang online tracking service. If you can help me track my package, I will be very grateful po.



here it is: EX008505866SG


Thank you!

Florencio Patacsil Jr. said...
February 7, 2013 at 8:24 PM

sir ,maam bkit paki trace lang po yung documents ko papuntang south korea almost 2 weeks n po di pa dumarating....a
bka my contact number po kyo ng post office o ems korea..ito po ang tracking number EE306146320PH

Lee Jae Hyuk (이재혁) said...
February 7, 2013 at 10:22 PM

Asa Korea na yong parcel mo. Nakailang attempt na ng delivery. Contact center number ng EMS Korea is 1588-1300

Lee Jae Hyuk (이재혁) said...
February 7, 2013 at 10:24 PM

Your parcel hasn't arrived yet here in PH.

Lee Jae Hyuk (이재혁) said...
February 7, 2013 at 10:26 PM

I'm getting NO DATA FOUND error. Hindi pa ata inuupdate ng post office tracking niyan.

jeniffermagos said...
February 10, 2013 at 4:45 AM

hello poh jeniffer magos poh ito mag follow up lang poh ako kung dumating na package namin galing japan kay marilyn goto. 7pcs. box poh iyon! paki txt nlang poh skin kong dumating na. 09081179213 or message you poh aq sa fb. jeniffermagos thankz poh

bridex said...
February 10, 2013 at 5:36 PM

Hi. I have a parcel sent from the USA via USPS on January 11, 2013 with tracking number CJ246679576US. Upon checking the USPS website, it said that the parcel has gone through the "sorting facility" in the Philippines on January 21, 2013. I researched online and saw that people can just wait for a parcel notice from the local post office (Delivery address is in Davao City) and then pick up their parcels. Tomorrow will be already 1 month since the parcel left the US but I haven't received the parcel yet. I also haven't received any parcel notice. Could you do something to help me track my package within the Philippine postal system? Any and all replies will be appreciated.

Lee Jae Hyuk (이재혁) said...
February 11, 2013 at 1:38 AM

1/25/2013 7:29:10 AM Enroute to delivery office

Marilou said...
February 11, 2013 at 6:22 AM

i am expecting a package from south korea. here's the tracking number: EE153738422KR. please lemme know where my package is now and how long it takes to reach to cebu. thanks

Lean said...
February 12, 2013 at 1:27 AM

Hi. Good afternoon. I would like to ask kung nasaan na yung document na pinadala sakin dito from Japan. Yung tracking number ay EF593040330JP. I hope to hear from you soon. Thank you very much and more powers

Lee Jae Hyuk (이재혁) said...
February 13, 2013 at 5:33 AM

Feb 12 Retention <- subject for customs examination

Lee Jae Hyuk (이재혁) said...
February 13, 2013 at 5:35 AM

2/11/2013 12:19:19 PM Dispatch to provincial office

"how long it takes to reach to cebu." ~ I'm not actually sure what's the standard time frame. Better shoot an e-mail to EMS. As per tracking, it's on its way to Cebu.

arthur i said...
February 16, 2013 at 10:46 AM

i have a small package (RR114788489IL) that was tracked arrived in manila feb 13. and turned over to next office twice, the last time Feb 15, so does this mean its already at the office in pampanga its original destination

che said...
February 16, 2013 at 10:49 AM

gud day po may ipinadala po s akin ung kapatid ko galing canada last december pa po mga 3rd week po,nang nagtrack po ako nakalabas na daw po ng canada..(cc191069105ca)cavite area po ako

Lee Jae Hyuk (이재혁) said...
February 16, 2013 at 11:50 AM

That's right but it haven't arrived in PH yet.

I tracked it as well. It left Canada third week of January, 2013. Delivery time frame is 6 up to 30 business days.

Lee Jae Hyuk (이재혁) said...
February 16, 2013 at 11:53 AM

It might be. Yes.

Josephine Brown said...
February 18, 2013 at 1:31 AM

hi gud day may pinadala po asawa ko galing new york pero hanggang ngayon wala p po nung january 30 p po pinadala lagi ko pong tinatruck araw araw gang ngayon po customs clearance p rin po...e2 po yung tracking no.CP506824976US.. thank you po

Gladys Delgado Aro said...
February 18, 2013 at 4:39 AM

Hi!can you please help me check the status of my parcel its RR1140235695MO from macau,it was sent last feb 08,2013 sbe dun 10days lng ang pgdeliver pro wala pa din sya gang ngayon. tnx

Lee Jae Hyuk (이재혁) said...
February 18, 2013 at 6:41 AM

I advised you email EMS directly na regarding this. The email address is provided in the post.

Lee Jae Hyuk (이재혁) said...
February 18, 2013 at 6:44 AM

As far as I know, tracking numbers na nagsstart with RR means those are Registered Mail. It takes up to 30 days para madeliver.

Cherry Rose Tee said...
February 18, 2013 at 7:35 AM

hi.. can you help me track my package.. galing sa US yung lego playset.. dumating sa sort facility-philippines yung package last feb 14,2013 pero hanggang ngayon wla pa akong na receive na notice galing sa postal office... address ko iloilo city... ref no. cj492024664us..
thanks

josephine brown said...
February 18, 2013 at 6:30 PM

kelan ko po madedeliver yung package po???

janette said...
February 18, 2013 at 8:55 PM

Hi! may package ako galing US padala ng friend ko as a gift. it was mailed to me last first week of december pa. i was trying to track it pero nkalagay custom clearance. what do u mean by it? inaantay ko ang notice galing post office pero walang dumadating. last time kasi i waited for a notice galing post office and walang dumadating, tapos pinabalik balikan ko sa post ofc, sabi matagal na nadun ung package at pag di mo nakuha with 60 days di na daw ibibigay un.and now ganun din ginagawa ko , binabalik balikan ko din sa post ofc namin pero sabi wala pa raw. ganun ba talaga katagal magpadala ng parcel lang. 2 months na and its just a simple gift.

Lee Jae Hyuk (이재혁) said...
February 19, 2013 at 3:30 AM

Not sure kung na forward na yan, I think asa customs pa yan.

Lee Jae Hyuk (이재혁) said...
February 19, 2013 at 3:31 AM

I advise tawagan mo EMS or email them.

Elise said...
February 20, 2013 at 1:50 AM

Hi ask ko LNG ano nangyari sa package ko.. January 31 plang customs clearance n nakalagay till now wala pdin..ano kaya pwede kong Gawin? Thanks.. Eto ung tracking no cw373001800us

Elise said...
February 20, 2013 at 2:00 AM

At magkano kaya ang babayaran ko? Used clothes and shoes yun... Priority mail yun sbi nla 6 to 10 days LNG daw

Elise said...
February 20, 2013 at 2:26 AM

Galing syang virginia beach

Lee Jae Hyuk (이재혁) said...
February 20, 2013 at 5:28 AM

Email EMS.

aiza alday said...
February 20, 2013 at 8:10 AM

EE119062985TH paki ano nmn po :(

Lee Jae Hyuk (이재혁) said...
February 20, 2013 at 9:44 AM

2/19/2013 10:22:10 AM Item for Customs examination

Elise said...
February 21, 2013 at 1:17 AM

Ndi sya ems .. Usps.. Na tawagan na cla ng kapatid ko sbi nla once na NSA philipinas na ung package wala na sila dun.. Tpos nakalagay expired na ung date at 10 days nang di inuupdate ng usps

Elise said...
February 21, 2013 at 1:20 AM

Gano katagal ba ihold ng custom yung item? Or ilang month ?

Lee Jae Hyuk (이재혁) said...
February 21, 2013 at 3:20 AM

Kung hindi through EMS pinadala ung package then I won't be of help.

Kristie Buerom said...
February 25, 2013 at 12:39 AM

goo evening po ask ko lang po sana kung ialng araw bago dumating ung ems galing japan?

Kristie Buerom said...
February 25, 2013 at 12:40 AM

good afternoon ask ko lang po sana kung ilang days bago dumating dito pinas . galing japan?

Kim Solon said...
February 25, 2013 at 2:42 AM

Good afternoon, i would like to know. How can I track a parcel sent through EMS to Japan from PH. Wala kasing akong makitang tracking system sa site ng philpost.
Tracking number: EE 503769374 PH

Lee Jae Hyuk (이재혁) said...
February 25, 2013 at 4:33 AM

2/21/2013 10:35:47 AM Prepare dispatch to destination country

Lee Jae Hyuk (이재혁) said...
February 25, 2013 at 4:34 AM

It depends but standard time frame is 3-5 days.

Kim Solon said...
February 25, 2013 at 5:58 AM

Thanks po. Nag-reply din po ang customer service ng philpost in about 10minutes after I sent them my query. :)
"Item is being held at the customs of Japan since Feb. 24, 2013".
Kaya lang di ko pa ma-open ang japanposts.jp

Salamat po ulit!

Axis Acuesta said...
February 25, 2013 at 10:09 PM

Good morning, How long for a package to arrive in Cavite from CMEC Pasay? It arrived yesterday at CMEC.

cherry said...
February 25, 2013 at 10:09 PM

gudpm..how many days po bago dumating s poast ofiz un ems package from japan?kc b4 po 4days lng nakukuha q na..9days npo ngaun pero wala p din po..bakit po kea ganun..

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